Privacy Policy

1.Introduction

1.1. This Privacy Policy defines the principles of processing and protection of personal data obtained by Luna Olga Tanska via the online store www.twerdowsky.pl (hereinafter referred to as the "Online Store"). 
1.2. The controller of personal data collected via the Online Store is Luna Olga Tanska, operating at ul. Dąbrowskiego 107, 60-574 Poznań, registered in the relevant business register, with the Tax Identification Number (NIP) 7822412347 (hereinafter referred to as the "Company").
1.3. Personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Luna Olga Tanska is committed to protecting the privacy of customers and users of the Online Store.
1.4. Luna Olga Tanska places great emphasis on protecting the privacy of Customers visiting the online store www.twerdowsky.pl

2. Types of data and purposes

2.1. The Company processes the personal data of Customers in order to execute contracts concluded via the Online Store, including:
a) Registering and managing a user account
b) Fulfilling orders and delivering products.
c) Communication regarding orders and for customer service purposes.
d) Direct marketing, including sending newsletters (in accordance with the consent given).
2.2. Data collected during registration include, among others, e-mail address, name and surname, login data.
2.3. Data collected when placing an order include, among others, delivery address and telephone number.
2.4. The Company also collects technical data such as IP address, browser type, navigation data in order to analyze and improve the functionality of the Online Store.

3. Data transfer and processing

3.1. Providing personal data in the Online Store is a voluntary act, which is related to the conclusion of sales agreements or the provision of services by the Online Store. However, it should be noted that failure to provide certain data required in the forms during the registration process may prevent the creation of a customer account. Similarly, in the case of placing an order without registering an account, failure to provide the required data may prevent the customer from placing and fulfilling the order.
3.2. Personal data may be made available to entities cooperating with the Company in the field of order fulfillment, delivery of goods, payment processing and marketing.
3.3. Data is stored and processed for the period necessary to achieve the indicated purposes, and after their fulfillment for the period required by law or until the Client withdraws the consent.
3.4. In the event that the Customer subscribes to the newsletter (Newsletter), the Company will send messages containing commercial information, such as current promotions and new products available in the Online Store, to the provided e-mail address.
3.5. When requested, the Company is obliged to transfer personal data to the appropriate state authorities. This applies in particular to such entities as the Prosecutor's Office, the Police, the Office for Personal Data Protection, the Office for Competition and Consumer Protection, and the Office of Electronic Communications.

3.6. By using our website, you (the visitor) consent to the processing of your IP address by third parties to determine your location for the purpose of currency conversion. You also consent to the storage of this currency in a session cookie on your browser (a temporary cookie that is automatically deleted when you close your browser). We do this so that your selected currency remains selected and consistent while you browse our website, so that prices can be converted to your (the visitor's) local currency

4. Cookies and IP address

4.1. Our Online Store uses cookies, which are saved on the user's end device, if the web browser allows it. Cookies contain information such as the name of the originating domain, expiration time and a unique number identifying the file. This data helps us to adapt our products to user preferences and improve the functionality of the site.
4.2. Types of cookies:
Session cookies: These files are temporary and are deleted when you close your browser or turn off your computer.
Persistent cookies: These are stored on a user's device until they are deleted or expire. They help remember the user's settings and preferences on the site.
4.3. We use our own cookies to authenticate users and analyze website traffic. We also use third-party cookies, such as Google Analytics, to collect general statistics.
4.4. The cookie mechanism is safe and does not allow for the collection of personal data or confidential information. Users can limit or disable cookies in their browsers, which may affect some store functions.
4.5. Users can manage cookies through the settings in their browsers. Cookie management procedures vary depending on the browser and include enabling, disabling and deleting cookies.
4.6. We collect IP addresses to help diagnose technical problems, analyze visitor statistics, and manage and improve the store. IP addresses are typically dynamic and change with each internet connection.
4.7. Our store may contain links to other websites for whose privacy policies we are not responsible.

5. Data Subject Rights

5.1. Customers have the right to access their data, rectify it, delete it or limit its processing.
5.2. Customers have the right to transfer data and object to the processing of their personal data.
5.3. Customers have the right to withdraw consent to data processing at any time, which does not affect the lawfulness of processing based on consent before its withdrawal.
5.4. Any requests or inquiries regarding the processing of personal data may be sent to the following e-mail address: twerdowsky.sales@gmail.com

6. Data security

6.1. The Company applies appropriate technical and organizational measures to ensure the security of processed personal data and protection against unauthorized access.
6.2. The Online Store uses security measures such as data encryption, firewall systems, and access control procedures.

7. Changes to the Privacy Policy

7.1. The Privacy Policy may be subject to changes, of which Customers will be informed in due time.
7.2. The current version of the Privacy Policy is always available in the Online Store.

Last update date: 23/01/2024